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Director, Special Servicing in US - CA - San Francisco (JR01298)

Job DescriptionJob Attributes+

  • Job ID

    JR01298

  • Job Category

    Operations

  • Business Unit

    Unspecified

  • Job Location

    US - CA - San Francisco

Other Locations

Overview

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

Senior management responsibility for the delivery of services for multiple clients, multiple transactions, multiple property types in an accurate, timely and high-quality fashion. Responsible for the day-to-day management of client relationships and the handling of their CRE loan portfolios. Responsible for day-to-day management of an assigned portfolio of troubled assets. This position requires a strong command of non-performing loan and REO asset management including collateral valuation and the pursuit of asset resolution strategies as it relates to most CRE property types with the ability to handle virtually any transaction related issue with limited input from senior management. This role will may have several direct reports.

Essential Job Functions:

  • Day to day management of loans, REO and other assets to meet or exceed financial performance objectives and minimize risk of loss
  • Negotiate and implement resolutions of underperforming and defaulted loans
  • Analyze the property level cash flow to estimate mark-to-market income and expense rates and property valuation
  • Review and approve third-party reports such as appraisals, environmental reports and property condition assessments
  • Develop and evaluate all resolution alternatives that will maximize recoveries on an NPV basis and recommend the optimum resolution strategy for assigned assets in individual asset business plans
  • Obtain internal and client approval and execute the approved loan or REO workout plans
  • Interview, select and oversee receivers and property managers
  • Interview, select and oversee brokers and negotiate loan and property sales
  • Interview, select and oversee legal counsel as required
  • Work with counsel on complicated workouts including borrower bankruptcies and foreclosures
  • Complete the required internal and external reporting in a timely fashion
  • Work with junior staff and Analysts to ensure compliance with all requirements of the servicing agreements
  • Such other activities as may be assigned by your manager

Qualifications/ Requirements:

  • Bachelor’s degree with a preferred field of study; Accounting, Finance, Real Estate; MBA preferred or equivalent combination of education and experience
  • Minimum of 15+ years of industry and/or relevant experience, typically with 2+ years in an SVP level role or external equivalent. 
  • 5+ years of experience managing asset managers is preferred
  • Experience in Commercial Real Estate, REO resolutions and workout strategies with strong understanding of foreclosures processes, litigation and bankruptcy law preferred
  • Strong oral and written communication skills
  • Strong negotiating skills and strong understanding of complicated loan structures.
  • Experience in understanding real estate valuation methodology, analyzing income and expense rates and property valuation
  • Manages and mentor’s employees to ensure their success
  • Excellent client relations skills.
  • Required to identify and understand the client’s scope of work and how Special Servicing can add value to the client’s endeavors
  • Fully competent in handling all aspects of fieldwork and must be able to provide feedback to clients on findings and conclusions
  • Superior business writing skills
  • Requires management of staff in meeting project deadlines.
  • Works independently on projects and collaborates as a team player
  • Overnight traveling involving onsite visits with current and potential clients

#LI-Remote and #LI-MS1

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$225,000.00 - $250,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Our Benefits

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Powerful futures

- Annual compensation reviews
- Retirement benefits
- Education allowance program
- Matching gifts program
- Employee referral bonus programs
- Other region-specific incentives

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Powerful peace of mind

- Competitive vacation policies, holidays & other paid leaves
- Family-friendly leave policies, including maternity, - paternity & other family situations
- Employee wellness platform
- Employee assistance program
- Employee discount program
- Commuter benefits & travel assistance
- Volunteer program

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Powerful health

- Robust medical & other insurance plans
- Personal & family wellness benefits
- Savings programs & discounts for health expenses
- Disability, accident & life insurance

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What it’s like to

Be part of the Commercial Real Estate team

Working alongside top talent in the commercial real estate industry, you’ll help guide leading organizations through the entire commercial real estate lifecycle, from originations and secondary market activity to valuations, loan servicing and asset management.

SitucAMC Team Member Working
Part of a global team

Our US offices

Whether you’re working in one of our Real Estate businesses, or in Technology or a Corporate function, you’ll have plentiful learning opportunities and be greeted by a team who values your contribution. And, when it comes to benefits, you can expect above-and-beyond offerings supporting your emotional, physical and financial wellness.
US - CA - San Francisco
Director, Special Servicing

“I look forward to team meetings, training, development and coaching opportunities. It gives me the interaction with people that I need and appreciate. The more I learn, the more I feel like I can grow with the company. I enjoy coaching others, sharing knowledge gained and finding ways to make our job more efficient.”

Cindy Buchanan

QC Specialist II

“You must treat each client like they are your only client. We put customer service at the forefront of our service offering.”

John Wadle

Director of Servicing Quality Control

“I’m grateful for my ability to adapt because the industry is very fast-paced and always changing. I get put on special projects all the time, which I really like, because it expands my skillset and range of experience. But you need to be able to roll with the punches and stay light on your feet. I’ve done everything from appraisals to modifications to reverse mortgages, which is great, because I’ve always been able to adapt and learn quickly.”

Jon Addison

Senior Analyst

SitusAMC

Who we are

SitusAMC is a leading independent provider of technology, strategic outsourcing, talent and advisory solutions to the commercial and residential real estate finance industries. We help clients identify and capture opportunities in their real estate businesses through industry-leading services and innovative technologies that drive operational efficiency, increase business effectiveness, and improve market agility across the entire lifecycle of their global real estate activity.

Working among the best talent in real estate, you’ll be a part of some of the most relevant things happening in the industry and engage in interesting and exciting work. You’ll be embraced by a culture that celebrates innovative thinking and empowers you to get the job done. Come join us in Powering Opportunity for those we proudly serve.

30+
Years of delivering results
5000+
Professionals
600+
Technologists
25+
Global Offices
1500+
Clients
US - CA - San Francisco
Director, Special Servicing