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Data and Imaging - Support Specialist - ETL - St. Pete's FL in St. Petersburg, FL (14593)

Job DescriptionJob Attributes+

  • Job ID


  • Job Category

    Data - Technology

  • Business Unit


  • Job Location

    US - FL - St. Petersburg


SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
As a member of the Data, Reporting, & Analytics department, this role will be primarily responsible for supporting the Deal Setup team, including the managing, analyzing, and extracting of data and image files from physical media, as well as managing receipt, storage, and return of physical media. This role will also manage the Deal Setup team’s temporary file storage capacity on their servers. Additionally, this role will assist with managing, analyzing, and loading data files, as well as obtaining, combining, and processing of the corresponding image files.

Essential Job Functions:
  • Receive and log shipments with new media for the deal setup team’s workflow.
  • Assist in extraction and transfer of image files to operational systems.
  • Load Excel data into operational systems and ensure correct mapping is utilized.
  • Assist in image processing and loading image files to operational systems.
  • Create and maintain file directories.
  • Review, identify and ascertain quality/viability of loan image files.
  • Access loan image files throughout the company image database.
  • Create inventory of image & data files, combine image files, and load to operational systems.
  • Ensure inventory results are provided in a timely manner and reported as per established protocol.
  • Work with Client Service Managers to ensure all items required for tasking have been provided by the client.
  • Transfer data and image files, as well as troubleshoot inventory issues.
  • Ensure data and files are maintained in consistent formats within the company database and image network.
  • Review, analyze, and report on current server capacity across multiple drive shares for the Deal Setup team to plan space for upcoming workflow.
  • Manage and coordinate file archiving operations as a part of regular server capacity maintenance.
  • Other activities as may be assigned by your manager
Qualifications/ Requirements:
  • Associate degree in related field or equivalent combination of education and experience
  • Intermediate-level support staff with 2-4 years of relevant experience
  • Preferred experience in a technology-based environment
  • Experience working within the mortgage industry is preferred, but not necessary
  • Experience and knowledge with establishing and managing drive mappings for external and internal drives
  • Capable of troubleshooting basic network issues at both a computer and server level
  • Additionally, a working knowledge of troubleshooting in Windows 10 is necessary to support troubleshooting imaging issues
  • Basic understanding of various Windows server platforms, specifically Windows Server 2012 r2 and 2016, among others.
  • Must be proficient with Microsoft Office Word and Excel. Experience with Access or SQL preferred.
  • Capable of creating and manipulating spreadsheets, including pivot tables, v-look ups, and utilize reporting tools to support file organizational tasking. Should have a strong analytical ability, good judgment, strategic and multidimensional thinking.
  • Needs to be detail oriented and very well organized.
  • Ability to communicate effectively, both verbally and in writing.
Special Requirements:
  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
Working Conditions:
  • Office environment with frequent computer, mouse, keyboard use
  • Alternating between sitting or standing as needed
  • Hearing, talking, reaching, grasping

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Location: St. Petersburg, FL, USA
Country: USA
The annual full time base salary range for this role is ($46,800 - $60,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies.  All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Our Benefits

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Powerful futures

- Annual compensation reviews
- Retirement benefits
- Education allowance program
- Matching gifts program
- Employee referral bonus programs
- Other region-specific incentives

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Powerful peace of mind

- Competitive vacation policies, holidays & other paid leaves
- Family-friendly leave policies, including maternity, - paternity & other family situations
- Employee wellness platform
- Employee assistance program
- Employee discount program
- Commuter benefits & travel assistance
- Volunteer program

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Powerful health

- Robust medical & other insurance plans
- Personal & family wellness benefits
- Savings programs & discounts for health expenses
- Disability, accident & life insurance

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What it’s like to

Be Part of the Technology team

United by a shared vision to transform the real estate industry, we are pioneering innovative technologies that are changing the way the industry operates. This is being led by our team of expert developers, product owners and project managers, business analysts, UX/UI leads and others are creating and delivering technologies that serve as the backbone of our clients’ operations, and our own.

SitucAMC Team Member Working
Part of a global team

Our US offices

Whether you’re working in one of our Real Estate businesses, or in Technology or a Corporate function, you’ll have plentiful learning opportunities and be greeted by a team who values your contribution. And, when it comes to benefits, you can expect above-and-beyond offerings supporting your emotional, physical and financial wellness.
St. Petersburg, FL
Data and Imaging - Support Specialist - ETL - St. Pete's FL

“I look forward to team meetings, training, development and coaching opportunities. It gives me the interaction with people that I need and appreciate. The more I learn, the more I feel like I can grow with the company. I enjoy coaching others, sharing knowledge gained and finding ways to make our job more efficient.”

Cindy Buchanan

QC Specialist II

“You must treat each client like they are your only client. We put customer service at the forefront of our service offering.”

John Wadle

Director of Servicing Quality Control

“I’m grateful for my ability to adapt because the industry is very fast-paced and always changing. I get put on special projects all the time, which I really like, because it expands my skillset and range of experience. But you need to be able to roll with the punches and stay light on your feet. I’ve done everything from appraisals to modifications to reverse mortgages, which is great, because I’ve always been able to adapt and learn quickly.”

Jon Addison

Senior Analyst


Who we are

SitusAMC is a leading independent provider of technology, strategic outsourcing, talent and advisory solutions to the commercial and residential real estate finance industries. We help clients identify and capture opportunities in their real estate businesses through industry-leading services and innovative technologies that drive operational efficiency, increase business effectiveness, and improve market agility across the entire lifecycle of their global real estate activity.

Working among the best talent in real estate, you’ll be a part of some of the most relevant things happening in the industry and engage in interesting and exciting work. You’ll be embraced by a culture that celebrates innovative thinking and empowers you to get the job done. Come join us in Powering Opportunity for those we proudly serve.

Years of delivering results
Global Offices
St. Petersburg, FL
Data and Imaging - Support Specialist - ETL - St. Pete's FL