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AVP, Primary Servicing in Houston, TX (14564)

Job DescriptionJob Attributes+

  • Job ID

    14564

  • Job Category

    Asset Management - Other

  • Business Unit

    Commercial Real Estate

  • Job Location

    US - TX - Houston

Overview

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
This role leads the oversight of the assigned escrow administration team members with a high level of interaction and communication between client, management, and team members.

Essential Job Functions:
  • Monitor workflow to ensure staff is adequately utilized
  • Manage research requests, supporting asset management team in addressing borrower, investor, or 3rd party inquiries
  • Train new team members
  • Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements
  • Review 3rd party reports (i.e. appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific escrow requirements
  • Make written and verbal contacts for vendors supporting the escrow admin functions
  • Perform or manage the preparation of loan escrow analyzes statements
  • Administer protective advances
  • Monitor outstanding escrow related requests and perform follow up as necessary to ensure timely replies / closure
  • Analyze and interpret legal documents associated with escrow administration
  • Review and approve procedures related to operations in the Escrow Admin scope
  • Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties
  • Periodically evaluate resources to ensure that specific goals and deadlines are achievable
  • Perform QC on completed product and communicate results to team members
  • Stay abreast of changes in industry standards
  • Prepare outbound wires and manual checks for tax payments
  • Provide liaison support to the Cash Manager for staff stationed in local office
  • Such other activities as may be assigned by your manager
Qualifications/ Requirements:
  • Bachelor’s degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience
  • Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
  • Preferred experience in Commercial real estate, cash management, loan servicing, escrow management
  • High comfort level with use of various industry related software systems
  • Strong attention to detail and accuracy
  • Strong leadership skills
  • High degree of professionalism
  • Ability to work as a team player
  • Pro-active approach to problem recognition and resolution
Special Requirements:
  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
Working Conditions:
  • Office environment with frequent computer, mouse, keyboard use
  • Alternating between sitting or standing as needed
  • Hearing, talking, reaching, grasping
#LI-MS1

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Location: Atlanta, GA, USA; Houston, TX, USA; Overland Park, KS, USA; Plymouth Meeting, PA, USA
Country: USA
The annual full time base salary range for this role is ($65,000 - $110,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies.  All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Our Benefits

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Powerful futures

- Annual compensation reviews
- Retirement benefits
- Education allowance program
- Matching gifts program
- Employee referral bonus programs
- Other region-specific incentives

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Powerful peace of mind

- Competitive vacation policies, holidays & other paid leaves
- Family-friendly leave policies, including maternity, - paternity & other family situations
- Employee wellness platform
- Employee assistance program
- Employee discount program
- Commuter benefits & travel assistance
- Volunteer program

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Powerful health

- Robust medical & other insurance plans
- Personal & family wellness benefits
- Savings programs & discounts for health expenses
- Disability, accident & life insurance

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What it’s like to

Be part of the Commercial Real Estate team

Working alongside top talent in the commercial real estate industry, you’ll help guide leading organizations through the entire commercial real estate lifecycle, from originations and secondary market activity to valuations, loan servicing and asset management.

SitucAMC Team Member Working
Part of a global team

Our US offices

Whether you’re working in one of our Real Estate businesses, or in Technology or a Corporate function, you’ll have plentiful learning opportunities and be greeted by a team who values your contribution. And, when it comes to benefits, you can expect above-and-beyond offerings supporting your emotional, physical and financial wellness.
Houston, TX
AVP, Primary Servicing

“I look forward to team meetings, training, development and coaching opportunities. It gives me the interaction with people that I need and appreciate. The more I learn, the more I feel like I can grow with the company. I enjoy coaching others, sharing knowledge gained and finding ways to make our job more efficient.”

Cindy Buchanan

QC Specialist II

“You must treat each client like they are your only client. We put customer service at the forefront of our service offering.”

John Wadle

Director of Servicing Quality Control

“I’m grateful for my ability to adapt because the industry is very fast-paced and always changing. I get put on special projects all the time, which I really like, because it expands my skillset and range of experience. But you need to be able to roll with the punches and stay light on your feet. I’ve done everything from appraisals to modifications to reverse mortgages, which is great, because I’ve always been able to adapt and learn quickly.”

Jon Addison

Senior Analyst

SitusAMC

Who we are

SitusAMC is a leading independent provider of technology, strategic outsourcing, talent and advisory solutions to the commercial and residential real estate finance industries. We help clients identify and capture opportunities in their real estate businesses through industry-leading services and innovative technologies that drive operational efficiency, increase business effectiveness, and improve market agility across the entire lifecycle of their global real estate activity.

Working among the best talent in real estate, you’ll be a part of some of the most relevant things happening in the industry and engage in interesting and exciting work. You’ll be embraced by a culture that celebrates innovative thinking and empowers you to get the job done. Come join us in Powering Opportunity for those we proudly serve.

30+
Years of delivering results
5000+
Professionals
600+
Technologists
25+
Global Offices
1500+
Clients
Houston, TX
AVP, Primary Servicing