Associate, Servicing QC in US - Remote (JR01492)

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role will assist in running engagements or multiple engagements on a day-to-day basis. This role will assist in being the Subject Matter Expert and assist in reviewing loan scenarios and loan level questions needed by the Analyst and Senior Analyst before presenting such information to the manager. Included in this responsibility will be interfacing directly with Analysts and Senior Analysts on an as needed basis to assist in answering questions before escalating to the manager. This role should work with the manager to understand the timing of the engagement, ensure that required servicing data is available or, if such data is not available, that the manager is aware of the status to ensure that all necessary information has been acquired so the review to begin. If problems are identified, this role should notify the manager to remedy any issues. This role will assist in reviewing and implementing all investor and regulatory guidelines communicated and determine which communications impact the department and make any necessary revisions to scripts as needed.

Essential Job Functions:

• Review client responses/rebuttals and provide SitusAMC feedback as needed
• Attend client calls as needed/required
• Review all investor and regulatory communications and complete Compliance Committee change summary forms for management review
• Add all relevant regulatory communications to the compliance tracker once change summary forms are approved
• Implement any/all investor and regulatory changes by updating scripts as needed
• Provide assistance and answer questions for analysts; escalate as needed
• Host monthly meetings for Analysts and Senior Analysts to field any questions and discuss any regulatory updates and/or audit issues as a team
• Assist with any special projects as needed, including any assigned reviews for specific clients
• Assist in creating new exceptions in Clarity and periodically review exceptions to ensure they are updated with current information in a uniform manner and are active on appropriate scripts
• As regulatory guidelines change, review and update the client document request lists to ensure prudent and up-to-date requests for loan audits are made
• Assist and discuss any issues, questions, etc.
• Other activities as may be assigned by your manager

Qualifications/ Requirements:

• College degree preferred or combination of education and experience
• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent
• Over five years in the mortgage industry preferred
• Demonstrated ability to work with team members and clients
• Strong excel skills
• Team oriented
• Ability to multitask
• Excellent PC skills and possess high level of proficiency in Microsoft products
• Strong communication (written and oral) skills
• Strong analytical ability, good judgement, strategic and multidimensional thinker
• Detail oriented and organized
• Demonstrate professional behavior and teamwork, dependable and adhere to company policies and procedures.

#LI-Remote  

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$56,000.00 - $96,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.