JR01126
Operations
Residential Real Estate
Full time
US - Remote
Remote
JR01126
Operations
Unspecified
US - Remote
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
This role will be responsible for maintaining and managing client relationships for our Document Technology and Services group. This may include coordinating client documentation delivery, processing, and production of SitusAMC indexed file, extracted data, and summary reporting outputs. Duties include working directly with clients and internal partners/departments to ensure clients are experiencing a positive client-partnership relationship, working to find solutions to client needs and issues, addressing client complaints and creating strategies to prevent client escalations. Assigned clients may have complex needs which span multiple product/service offerings within SitusAMC. This role will work with other Client Service Manager (“CSM”) team members across the organization to support efficient usage of SitusAMC’s document technologies and will be responsible for the leading and completion of strategic initiatives/tasks as directed by superiors. A robust understanding of SitusAMC residential business operations, products and services, client needs, as well as industry knowledge is required for this role. This is a highly visible role reporting to internal Sr. Management and Business Leaders that will engage with clients to ensure needs are met and understood and drive document technology service execution.Essential Functions:
Qualifications/ Requirements:
#LI -AS1 #LI-REMOTE
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$56,000.00 - $70,000.00Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal
SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
From originations to secondary market activity – and everything in between – we bring together an experienced, proven team and breakthrough technology enabling clients to grow with agility and efficiency. And, whether you’re right out of school, a real estate veteran or a leader in a corporate or technology area, you’ll have a front row seat to it all.
SitusAMC is a leading independent provider of technology, strategic outsourcing, talent and advisory solutions to the commercial and residential real estate finance industries. We help clients identify and capture opportunities in their real estate businesses through industry-leading services and innovative technologies that drive operational efficiency, increase business effectiveness, and improve market agility across the entire lifecycle of their global real estate activity.
Working among the best talent in real estate, you’ll be a part of some of the most relevant things happening in the industry and engage in interesting and exciting work. You’ll be embraced by a culture that celebrates innovative thinking and empowers you to get the job done. Come join us in Powering Opportunity for those we proudly serve.